Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to ZORA’S. The terms “we”, “us” and “our” refer to ZORA’S. ZORA’S operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience.
These Terms of Service describe your rights and responsibilities when using our services. By visiting or purchasing from us, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use our services.
SECTION 1 – ACCESS AND ACCOUNT
By using our services, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for minors under your supervision to use this site.
You agree to provide accurate and complete information when making purchases. You are responsible for maintaining the security of your account and all activity under it.
SECTION 2 – PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device.
We reserve the right to modify or discontinue products at any time without notice.
SECTION 3 – ORDERS
All orders are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.
Once an order is placed and processed, cancellations may not be possible.
All purchases are subject to our Refund Policy.
SECTION 4 – PRICING AND BILLING
Prices may change without notice. The price charged is the one displayed at checkout.
You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays caused by shipping carriers or external factors.
Delivery times are estimates and not guaranteed. Risk transfers to you once the order is handed to the courier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including logos, images, text, and design, belongs to ZORA’S and may not be used without permission.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. We are not responsible for their content or functionality.
SECTION 8 – SHOPIFY
Our store is powered by Shopify, but all transactions are between you and ZORA’S. Shopify is not responsible for any issues related to purchases.
SECTION 9 – PRIVACY
Your personal information is handled according to our Privacy Policy.
SECTION 10 – FEEDBACK
Any feedback or suggestions you provide may be used by us without restriction or compensation.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You may not use our website for unlawful purposes, to harm others, or to interfere with the functionality of the site.
SECTION 13 – TERMINATION
We reserve the right to terminate your access to our services at any time if you violate these Terms.
SECTION 14 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” without warranties of any kind.
SECTION 15 – LIMITATION OF LIABILITY
We are not liable for any damages resulting from the use of our products or services.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold ZORA’S harmless from any claims arising from your use of the site or violation of these Terms.
SECTION 17 – GOVERNING LAW
These Terms are governed by the laws of South Africa.
SECTION 18 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site means you accept any changes.
SECTION 19 – CONTACT INFORMATION
For any questions regarding these Terms, please contact us:
Email: zorasjewelry@gmail.com
Phone: 084 915 5822
Business Registration: 2026 / 320815 / 07